Terms and Conditions of Sale and Delivery
All prices are in Euro, exclusive of VAT and exclusive of delivery costs, unless stated otherwise.
2. Price changes
Wineclassics reserves the right to change prices and correct any errors at any time. If a price change has an effect on the order(s) you have placed, you have the right to cancel them without any charge.
Wineclassics offers are without obligation and subject to availability. We will inform you if, unexpectedly, a product is no longer available and may suggest an alternative. We will contact you by e-mail.
4. Foreign orders
Wineclassics, a Belgian company, is subject to Belgian law, regulations and procedures. If the recipient of our products is not located in the country from which they are dispatched, the recipient is liable for any sales tax or import duty in the destination country.
Wineclassics only delivers after payment has been received in advance or if cash is paid upon collection. Payment upon receipt of invoice is possible for our established customers.
The delivery times provided on the website and in the order confirmation are purely indicative and do not constitute an exact deadline. Wineclassics cannot be held liable at any time for any damage resulting from delivery times being exceeded.
All our prices are exclusive of transport and insurance costs. Wineclassics is happy to organise transport for you. We will select a carrier depending on the size and urgency of your order. We will send you a quotation for the delivery costs for your approval.
If, on receipt, you notice that the delivered product does not correspond to your order, you must contact us directly by e-mail (firstname.lastname@example.org) or by telephone on +32-(0)4-726674. Your complaint will then be handled accordingly.
What guarantee do I have if the wine I buy is bad or cork tainted? As we trade in old and exclusive wine, it is not possible for us to offer any form of guarantee - we always strive to supply products of the highest possible quality - however it is impossible for us to offer any guarantee for wine older then 10 years.
With regard to cork tainted wine, as this happens during the bottling process we cannot revert to the producer and it is also impossible for us to offer any guarantee for such cases.
You may change or cancel your online order within 14 days of placing it, without providing a reason for doing so. However, this does not apply to the perishable products that we supply.
11. Personal data
Wineclassics guarantees that your personal details and information will be handled with the strictest confidence and will not be made available to third parties.
In the event of a dispute, the Courts of Brussels shall be the sole competent courts. The amount of any potential damages can never exceed the value of the ordered and delivered goods.